"I just wanted to show you that I had the best year ever this year. I believe you had something to do with it. I wrote approximately 30% more business."
"I was able to tailor my days based on our staffing needs and still be able to accomplish my personal duties and task. Before the program I was drowning in the day……This was the BEST program by far in my opinion and we have tried them all but they were not meaningful as it was not applicable to our office situation."
"How you have set everything up has totally changed the dynamic, for the better!"
"I'm now staying focused and seeing results, which makes me want to keep doing it this way."
"You literally gave us the roadmap to success!"
"Thank you for all of your help and guidance it really has made a difference in my work day. I am still using your tips and tools and what a difference it has made!"
"Our conversations and your point of view were the greatest impact. You could see things through our eyes as you were in the same position as us "
"It was such a pleasure to work with Suzy. She really helped me utilize my time more efficiently, and the process she presented to me really made a difference with my everyday routine at work. I’m so thankful for all her help."
"The overall process is an absolute game changer for an agent’s office. It can make things run like clockwork to where you are getting more done and not feeling overwhelmed with it all."
"I could tell right away that Suzy genuinely cared for our team & our success – she stood beside us with advice and directions instead of just giving us paper outlines of what to do differently."
"You have already made such an impact in our office!
Your ears might ring here and there because we talk about you everyday. What would Suzy say? What would Suzy do? Thank you for everything!!"
"This morning at our team meeting we talked about how Saxton Consulting has benefited our office. The team members said, “We didn’t have time to get everything done and were stressed out. Suzy gave us a system that relieved the stress, cut down on how many contacts we had to make, and gave us a Agency Playbook that we don’t have to think about what to do. Just pull it out and follow steps.”
Each lady showed me their book. All were worn, had spills and makeup from their fingers. They definitely use them. Now each person does the same thing, knows who does what, and does it efficiently.
Although it is an investment, it was the best money I have spent on processes. It was not stressful for me because Suzy analyzed the entire office procedures by visiting with each team member, comes up with a plan and it is up to us to adopt, skip, or tweak. Suzy’s brain can dissect what we are doing and shows us how to do it better. She is also helpful when we have questions such as how to handle changes to the client management system. For me, it was money well spent."
-Agent,
Center, TX
" I have just finished a training program spanning the last 3 months. My 3 tenured team members and I are re-energized. We are now finding efficiency where there was frustration with new systems and many changes to assimilate. I highly recommend Suzy if you are established and successful but needing help setting up systems and processes in the new age of ECRM to maximize production and efficiency with your team members. She will boost morale and team cohesiveness while bringing joy to each workday. "
-Agent,
Doylestown, PA
"I am forever grateful for Saxton Consulting & Organizational Solutions. Suzy Saxton is every ounce of what her mission statement proclaims and more. I have been in business for 33 years and was at a point in my career where I needed an outside set of eyes to come in and figure out what in the world we were doing wrong. I had recently let two people go and was not going to replace them. Hiring Suzy was one of the most significant business decisions I have ever made."
- Agent, Austin, TX
"I have been working for different Agencies for the past 6.5 years, and I currently work for 4 Agents. I have observed how Suzy's systems are extremely streamlined and make enormous differences in the office workflow's efficiency. Her systems save hours out of the day by cutting out the unnecessary steps for the service team. Her systems also alleviate the stress of the uncompleted task; there is always a solution. Every process she has designed is timely and keeps the day-to-day moving."
- Team Member, Austin, TX
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